Thursday, October 25, 2007
A Day In The Life Of A Challenged Man
This week has gone by in a blur. I have gotten rid of a serious ear infection. I have also picked up a urinary tract infection (the bane of a Spina Bifida person). I have had a visit from some friends from Knoxville and fellow audio enthusiasts and photography buffs. We had tea and listened to much music and had superb conversation. I also looked for a source for custom orthotics for my club feet and plantar fasciitis. My gait is hard on feet, legs, and hip joints. One reason why my wheelchair is thought of as a booster amplifier for my lower half. I have also dealt with insulin pump infusion site issues. I have had the quick disconnect and the fitting it attaches to fail frequently on my Animas Comfort infusion sets. I contacted my educator and discussed it with her and my Animas rep. They agreed that I likely had a bad batch of Comfort sets. I called Animas Pump Support and discussed it with the lady who was working. Turns out that there was a problem with them. I love the quality and promptness of Animas Corporation's Support people. A superb company to deal with and essential to the good pump life. I have had to deal with being in sick day mode. I am draggy but surviving. My primary care clinic and D team have been as fine as I can ask for.
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3 comments:
argh! That is a lot to deal with all at one time. Glad that you some good conversation and time with friends to help speed along your recovery from the ear infection.
From what I have been learning, good customer support is crucial with these pumps. I am glad that the Animas folks are proving themselves when called upon.
Hope that next week is infection-free!
Hi Paige,
Superb customer service is critical with insulin pumps. With O's allergies, having Luer Lock infusion sets is also critical. This gives you more infusion set options. Yes, it's been a chaotic weekend. Also, in the near future, I am getting a Baclofen pump internally placed and a week in rehab (at Siskin Hospital in Chattanooga). Good luck with Miss O!
Kent,
My husband works at siskin as a PA and adjusts baclofen pumps often. Maybe you will be seen by him! Send me your email address at tnmtcur at gmail dot com and I'll tell you his name. Maybe we can come by and visit you!
paige
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